• Highest Quality. Best Price
  • Delivery within 3 business days
  • Free delivery
  • 100 Day returns policy

& nbsp;

PDF version of the general conditions

& nbsp;

& nbsp;

These Terms of Webshop Keurmerk were drawn up in consultation with the Consumer under the Co & ouml;-ordination group Zelfreguleringsoverleg (CZ) of the Social and Economic Council and will become effective on June 1, 2014.

& nbsp; These Terms and Conditions shall be used by all members of the Webshop Hallmark except FINANCE le services referred to in the Financial Supervision Act and insofar as these services are supervised by the Authority FINANCE le Markten

& nbsp;

& nbsp;

Contents:

Article & nbsp; & nbsp; 1 - Definitions

Article & nbsp; & nbsp; 2 - Identity of the trader

Article & nbsp; & nbsp; 3 - Applicability

Article & nbsp; & nbsp; 4 - The offer

Article & nbsp; & nbsp; 5 - The contract

Article & nbsp; & nbsp; 6 - Right

Article & nbsp; & nbsp; 7 - Obligations of the consumer during the reflection

Article & nbsp; & nbsp; 8 - Exercise of the right of withdrawal by the consumer and their cost

Article & nbsp; & nbsp; 9 - Obligations of the trader in case of withdrawal

Article 10 - Exclusion of right

Article 11 - The price

Article 12 - Compliance and extra warranty

Article 13 - Delivery and implementation

Article 14 - Extended duration transactions: duration, termination and renewal

Article 15 - Payment

Article 16 - Complaints

Article 17 - Disputes

Article 18 - Branch guarantee

Article 19 - Additional or different terms

Article 20 - Amendments to the General Conditions Webshop Hallmark

& nbsp;

Article 1 - Definitions

In these conditions apply:

  1. Additional agreement means an agreement whereby the consumer products, digital content and / or services acquired in connection with a distance contract and these goods, digital content and / or services are provided by the trader or by a third party on the basis of an arrangement between that third party and the trader;
  2. Time for reflection: The period within which the consumer can exercise his right of withdrawal;
  3. consumer: the natural person who is acting for purposes relating to his trade, business, craft or profession;
  4. day: calendar;
  5. Digital content data in digital form & nbsp; produced and delivered;
  6. Consultancy Agreement: an agreement which extends to the regular delivery of goods, services and / or digital content for a certain period;
  7. Durable medium means any device & ndash; also including email & ndash; that the consumer or business that enables information addressed personally to him, store in a way that future consultation or use over a period appropriate to the purpose for which it was intended, and unaltered reproduction of the stored allows information;
  8. Right of Withdrawal: the ability of the consumer to see within the waiting period of the contract;
  9. Entrepreneur: the natural or legal person who is a member of Stichting Webshop Keurmerk and products offered (access to) digital content and / or services to consumers;
  10. Remote agreement: an agreement between the entrepreneur and the consumer is concluded in the framework of an organized system for distance selling of products, digital content and / or services, which until concluding the agreement exclusively or partly made use of & eacute; & eacute; n or more means of distance communication;
  11. Model withdrawal form: the European standard form in Annex I to these conditions for withdrawal;
  12. Technology for distance communication: means that can be used to conclude a contract without the consumer and trader have to be met simultaneously in the same space;

    & nbsp;

    & nbsp;

    & nbsp;

    & nbsp;

    & nbsp;

    & nbsp;

    & nbsp;

    Article 2 & ndash; Identity of the trader

    24Man e.g.

    Herengracht 124 1015BT Amsterdam

    Tel: & nbsp; Ma-free 09: 00-17: 00: 0858640002

    email: servicenl@actiongroupdeals.com

    Commercial Register; & nbsp; 63155648

    VAT identification; & nbsp; NL855116043B01

    & nbsp;

    If the activity of the entrepreneur is subject to a relevant licensing regime:

    information about the supervising authority;

    & nbsp;

    If the entrepreneur a regulated profession:

    - & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; the professional association or & ndash; organization of which he is affiliated;

    - & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; the professional, the place in the EU or the EEA where it is awarded;

    - & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; a reference to the professional rules that apply in the Netherlands and instructions where and how these professional rules can be accessed.

    & nbsp;

    Article 3 & ndash; Applicability

    1. These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between entrepreneur and consumer.
    2. Before the distance contract is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, the trader will before concluding the distance contract, indicate how the general conditions for inspection at the trader's premises and that they be sent free of charge as soon as possible at the request of the consumer.
    3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these terms and conditions electronically will be made available to the consumer in such a way that by the consumer in a simple way can be stored on a durable medium. If this is not reasonably possible, before the distance contract is closed, will indicate where to be aware of the general conditions electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise. < / li>
    4. In the event that besides these general conditions also specific product or service conditions apply, the second and third paragraph shall apply and the consumer can continue in the event of conflicting conditions rely on the applicable provision for him is most beneficial.

      & nbsp;

      Article 4 & ndash; The offer

      1. If an offer has a limited duration or subject to conditions, this will be explicitly stated in the offer.
      2. The offer includes a complete and accurate description of the offered products, digital content and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the Entrepreneur makes use of pictures, they are truthful images of the products, services and / or digital content. Obvious mistakes or errors in the offer are not binding.
      3. Every offer will contain such information that it is clear to the consumer what rights and obligations are attached to accepting the offer.

        & nbsp;

        Article 5 & ndash; The agreement

        1. The agreement is subject to the provisions of paragraph 4, concluded at the time of the consumer accepts the offer and meet the corresponding conditions.
        2. If the consumer has accepted the offer electronically, the trader will immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed by the operator, the consumer may rescind the contract.
        3. If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and he will ensure a secure web environment. If the consumer can pay electronically, the trader will take appropriate safety precautions.
        4. The trader may & nbsp; within the law & ndash; inform or the consumer can meet its payment obligations, and of all those facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified in order not to enter into the agreement, he is entitled to refuse or to bind its implementation to special conditions an order or request.
        5. The trader will look at delivery of the product, service, or digital content to the consumer the following information in writing or in such a way that it can be stored in an accessible manner by the consumer on a durable medium to send: < / li>

          a. the address of the establishment of the business location where consumers can lodge complaints;

          b. the conditions and how the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;

          c. information about guarantees and after sales service;

          d. the price including all taxes of the product, service, or digital content; in so far as applicable, the cost of delivery; and the method of payment, delivery or performance of the contract; & nbsp;

          e. the requirements for terminating the agreement if the agreement has a duration of more than & eacute; & eacute; n year or is indefinite;

          f. if the consumer has a right of withdrawal and the model withdrawal form.

          1. In the event of an extended transaction is the provision in the previous paragraph applies only to the first delivery.

            & nbsp;

            Article 6 & ndash; Right of withdrawal

            products:

            1. The consumer may contract concerning the purchase of a product during a cooling-off period of 100 days or terminate without giving reasons. The operator may ask the consumer about the reason for revocation, but not stating his reason (s) require.
            2. The grace period referred to in paragraph 1 shall begin on the day after the consumer or a pre-designated by the consumer third party other than the carrier and the product has received, or
            3. as the consumer in the same order have ordered several products: the day on which the consumer or a third party designated by him, has received the final product. The operator may, provided he the consumer prior to the ordering process in a clear manner has ISOLATED Evidence-based, an order refusing multiple products with different delivery.
            4. as the delivery of a product consists of multiple lots or pieces, the day on which the consumer or a third party designated by him, received the last shipment of the final component;
              1. the contract is for regular delivery of goods during a certain period, the day on which the consumer or a third party designated by him, the first product has received.

                & nbsp;

                services and digital content which is not a materia & euml; le carrier is provided:

                1. The consumer has a service contract and a contract for the supply of digital content which is not a materia & euml; le support is provided for at least 100 days without giving any reason terminate. The operator may ask the consumer about the reason for revocation, but not stating his reason (s) require.
                2. The grace period referred to in paragraph 3 shall begin on the day following the conclusion of the agreement.

                  & nbsp;

                  Extended grace period for products, services and digital content which is not a materia & euml; le carrier is provided with no information on withdrawal right:

                  1. If the entrepreneur, the consumer did not provide the information required by law about the right of withdrawal and the model withdrawal form, the withdrawal period shall expire twelve months after the end of the original, in accordance with the preceding paragraphs of this Article shall reflect.
                  2. If the trader has provided the consumer with the information referred to in the preceding paragraph within twelve months after the effective date of the initial grace period, the grace period will expire 100 days from the day the consumer receives that information.

                    & nbsp;

                    Article 7 & ndash; Obligations of the consumer during the reflection

                    1. During this period the consumer will treat the product and packaging. He will only unpack or use the product to the extent necessary to establish the nature, characteristics and functioning of the product. The basic principle is that the consumer should only handle and inspect product just as he would be allowed to do in a shop.
                    2. The consumer shall only be liable for diminished value of the product which is the result of a way of dealing with the product beyond permitted in paragraph 1.
                    3. The consumer is not liable for diminished value of the product and the entrepreneur him before or at the conclusion of the agreement, all the legally required information is provided on the right of withdrawal.

                      & nbsp;

                      Article 8 & ndash; Exercise of the right of withdrawal by the consumer and cost thereof

                      1. If the consumer exercises his right of withdrawal, he shall report this within the cooling-off period using the model withdrawal form or any other unequivocal manner to the entrepreneur.
                      2. As fast as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer sends the product back, or he hands it to (a representative of) the entrepreneur. This does not apply if the trader has offered to collect the product itself. The consumer has the return postage term in any case taken into account as to return the product before the period has expired.
                      3. The consumer shall send back the product with all accessories, if reasonably possible in original condition and packaging, and in accordance with reasonable provided by the trader and clear instructions.
                      4. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.
                      5. The consumer must bear the direct cost of returning the product. If the trader has not notified the consumer has to bear these costs or if the entrepreneur indicates to bear the costs themselves, the consumer does not have to bear the cost of return.
                      6. If the consumer withdraws after first having expressly requested that the provision of the service or the supply of gas, water or electricity, they are not put up for sale in a limited volume or certain amount to begin during the withdrawal period, the consumer the entrepreneur an amount payable in proportion to that part of the commitment which is fulfilled by the entrepreneur at the time of withdrawal, compared to the full performance of the obligation.
                      7. The consumer shall bear no cost for the performance of services or the supply of water, gas or electricity, they are not put up for sale in a limited volume or quantity, or the supply of district heating, if:
                      8. the business to the consumer the information required by law about the right of withdrawal, the expenses has not been provided in case of withdrawal and the model withdrawal form or;
                      9. the consumer expressly the commencement of the execution of the service or supply of gas, water, electricity or district heating requested during the grace period.
                        1. The consumer shall bear no cost for the total or partial delivery of not causing a material & euml; le carrier supplied digital content if:
                        2. he has not prior to its delivery express consent to the beginning of the fulfillment of the agreement before the end of the cooling off period;
                        3. he has not acknowledged that he loses his right of withdrawal when giving his consent; or
                        4. the trader has failed to confirm this statement of the consumer.
                          1. If the consumer exercises his right of withdrawal, any ancillary contracts shall be automatically terminated.

                            & nbsp;

                            Article 9 & ndash; Obligations of the trader in case of withdrawal

                            1. If the employer notification of withdrawal by the consumer possible through electronic means, it sends the message immediately upon receipt of an acknowledgment.
                            2. The trader shall reimburse any payment from the consumer, including any delivery charges will be charged by the operator for the returned product, immediately but within 14 days after the day on which the consumer notifies him of the revocation. Unless the trader offers to collect the product, he can wait to return until he has received the product or demonstrates to the consumer that he has returned the product, whichever is the earlier.
                            3. The entrepreneur uses the same method of payment for reimbursement to the consumer, unless the consumer agrees to a different method. The reimbursement is free for the consumer.
                            4. If the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the trader does not have to repay the additional costs for the more expensive method.

                              & nbsp;

                              Article 10 & ndash; Exclusion of withdrawal right

                              The operator may exclude the following products and services from the right of withdrawal, but only if the entrepreneur clearly in the offer and in time for the conclusion of the agreement, stated:

                              1. Products or services whose price is dependent on fluctuations in the FINANCE le market on which the entrepreneur's control and which may occur within the withdrawal period
                              2. Agreements concluded at a public auction. Under a public auction means a method of sale where goods, digital content and / or services offered by the trader to the consumer who attends or is given the opportunity to be personally present at the auction, conducted by an auctioneer and where the successful bidder is required the products to take digital content and / or services;
                              3. Service contracts after full implementation of the service, but only if:
                              4. the performance has begun with the explicit prior consent of the consumer; and
                              5. The consumer has declared that he will lose his right of withdrawal once the contract is fully performed entrepreneur;
                                1. Service Agreements for provision of accommodation, as provided a specific date or period of execution of the agreement and other than for residential purpose, transport of goods, car rental services and catering;
                                2. Agreements related to leisure activities, as a specific date or period is provided in the implementation agreement;
                                3. According to the consumer's specifications manufactured products, which are not prefabricated and manufactured on the basis of an individual choice or decision by the consumer, or which are clearly intended for a specific person;
                                4. Items spoil quickly or have a limited shelf life;
                                5. Sealed products for reasons of health protection or HYGIENE; ne are not suitable to be returned and which the seal is broken after delivery;
                                6. Items are inseparably mixed after delivery due to their nature with other products;
                                7. Alcoholic beverages, the price is agreed upon conclusion of the contract, the delivery of which can only take place after 30 days and the actual value is dependent on fluctuations in the market on which the entrepreneur's control;
                                8. Sealed audio, video recordings and computer software of which the seal has been broken after delivery;
                                9. Newspapers, periodical or magazine with the exception of subscriptions to this;
                                10. The supply of digital content other than on a materia & euml; le carrier, but only if:
                                11. the performance has begun with the explicit prior consent of the consumer; and
                                12. The consumer stated that he looses his right of withdrawal.

                                  & nbsp;

                                  Article 11 & ndash; The price

                                  1. For the prices of the products and / or services have not increased period mentioned in the offer, subject to price changes due to changes in VAT rates.
                                  2. Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the FINANCE le market and where the entrepreneur has no control, at variable prices. These fluctuations and the fact that any price targets, are at the offer.
                                  3. Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.
                                  4. Increases from 3 months are allowed only after the conclusion of the contract if the trader has agreed and:

                                    a. they are the result of legislation or regulations; or

                                    b. the consumer has the right to terminate the agreement as of the date the increase takes effect.

                                    1. The prices in the supply of products or services include VAT.

                                      & nbsp;

                                      Article 12 & ndash; Compliance Agreement and additional warranty

                                      1. The Entrepreneur guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legislation and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.
                                      2. By the trader, its supplier, manufacturer or importer extended warranty limited never the legal rights and claims that consumers can make under the contract against the trader apply if the employer has failed to fulfill its part of the contract.
                                      3. Under additional guarantee means any undertaking by the trader, its supplier, importer or producer certifying that certain rights or claims to consumers that go beyond which it is legally required in case he failed to fulfill his part of the contract.

                                        & nbsp;

                                        Article 13 & ndash; Delivery and implementation

                                        1. The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
                                        2. The place of delivery is the address that the consumer made known to the trader.
                                        3. Subject to what is stated in article 4 of these terms and conditions, the company will accepted orders expeditiously but not later than within 30 days, unless a different delivery period is agreed. If delivery is delayed or if an order is not or only partially carried out, the consumer receives them within 30 days after placing the order. The consumer in this case the right to terminate the contract without penalty and be entitled to compensation.
                                        4. After repudiation under the preceding paragraph, the operator the amount that consumers paid refund immediately.
                                        5. The risk of damage and / or loss of products rests upon the trader up to the moment of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless otherwise expressly agreed.

                                          & nbsp;

                                          Article 14 & ndash; Extended duration transactions: duration, termination and renewal

                                          Termination:

                                          1. The consumer may contract for an indefinite period, which extends to the regular delivery of products (including electricity) or services, at any time denounce the applicable termination rules and a notice of up to & eacute; & eacute ; one month.
                                          2. The consumer may contract for a definite period, which extends to the regular delivery of products (including electricity) or services terminate at any time at the end of the fixed term, subject to the applicable termination rules and a notice of up to & eacute; & eacute;. a month
                                          3. Consumers can the agreements mentioned in the previous paragraphs:

                                            - & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; Cancel at any time and not be limited to termination at a particular time or in a given period;

                                            - & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; At least cancel the same way as they are concluded;

                                            - & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; Cancel at the same notice as the company has negotiated for itself.

                                            Extension:

                                            1. A contract for some & nbsp; time was incurred, and which extends to the regular delivery of products (including electricity) or services may not be automatically extended or renewed for a fixed duration.
                                            2. Contrary to the previous paragraph, a contract is concluded for a definite period, which extends to the regular delivery of daily or weekly newspapers and magazines be tacitly renewed for a fixed period of up to three months, as consumers this extended agreement by the end of the extension may terminate with a notice of up to & eacute; & eacute;. a month
                                            3. A contract concluded for a definite period, which extends to the regular delivery of products or services may only be extended for an indefinite period if the consumer may cancel at any time with a notice of up to & eacute; & eacute; n month. The notice period is more than three months in case the agreement extends to the regular, but less than once a month, delivering daily, news and weekly newspapers and magazines.
                                            4. An agreement with limited duration of regular delivery of trial days, news and weekly newspapers and magazines (trial or introductory subscription) will be terminated automatically and not tacitly continued after the trial or introductory.

                                              Time

                                              1. If a contract has a duration of more than one year, the consumer after a year period, the agreement at any time with a notice of up to & eacute; & eacute; terminate one month, unless the reasonableness and fairness against termination v & oacute; & oacute; r the end of the agreed duration resist.

                                                & nbsp;

                                                Article 15 & ndash; Payment

                                                1. Unless otherwise specified in the contract or additional terms, the amounts owed by the consumer to be paid within 14 days after the start of the cooling-off period, or in the absence of a cooling-off period within 14 days after closing the agreement. In case of an agreement to provide a service, begins to run & nbsp; on the day after the consumer has received the confirmation of the contract.
                                                2. When selling products to consumers, consumers in general conditions may never be obliged to make a prepayment of more than 50%. If payment is agreed, the consumer may not assert any rights regarding the implementation of the order or service (s) before the advance payment has been made.
                                                3. The consumer has the duty to inaccuracies in data supplied or specified payment to report immediately to the trader.
                                                4. If the consumer does not fulfill his payment obligation (s) meets, this after he was delivered by the entrepreneur on the late payment and the entrepreneur consumer has given a term of 14 days in which to comply with its payment obligations After the non-payment within this 14-day period, the outstanding amount of statutory interest and entrepreneur is entitled to charge the extrajudicial collection costs incurred by him charged. These collection costs exceed 15% of outstanding amounts to & euro; 2500 =; 10% for the following & euro; 2500, = and 5% over the next & euro; 5000 = with a minimum of & euro; 40, =. The entrepreneur can benefit consumers differ from amounts and percentages.

                                                  & nbsp;

                                                  Article 16 & ndash; Complaints

                                                  1. The entrepreneur has a well-publicized complaints and deals with complaints under this procedure.
                                                  2. Complaints about the performance of the contract must within a reasonable time after the consumer the defects, fully and clearly described and submitted to the entrepreneur.
                                                  3. When the trader complaints within a period of 14 days from the date of receipt.
Post your comment

24Man